Get to know eSIM

What is an eSIM?

An eSIM is a digital SIM that connects some newer devices to STRATA's wireless network. Some physical SIMs are now being replaced by embedded SIMs — or eSIM for short. They’re blank SIMs pre-built into your device that download plans instantly, so unlike physical SIM cards, they never need to be swapped out of your phone or replaced — they update automatically.

Why use an eSIM?

An eSIM gives you more flexibility to manage your wireless plan and eSIM-compatible device. Besides being able to activate new phone lines in a fraction of the time, some eSIM-capable devices allow you to use two eSIMs at the same time (or one physical SIM card and one eSIM). A dual SIM also allows customers who use the same device for business and personal calls to maintain separate phone numbers on one device.

How do I use an eSIM?

When you purchase an eSIM capable device, your eSIM will be downloaded to your device over Wi-Fi. Your service will be the same as if you were using a physical SIM card.

How do I get started with my eSIM?

Please come to your nearest STRATA Networks location and speak with a customer service representative to start the eSIM process. 

For additional eSIM instructions, please visit help.stratanetworks.com.

Frequently Asked Questions

Which devices support eSIM?

Apple Devices:

  • Phone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 12 mini
  • iPhone 12
  • iPhone 12 Max
  • iPhone 12 Max Pro
  • iPhone 13 mini
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone SE (2020)
  • iPad Air (3rd Generation)
  • iPad Pro (3rd Generation)
  • iPad Mini (5th Generation)

Samsung Devices:

  • Samsung Galaxy S22
  • Samsung Galaxy S22+
  • Samsung Galaxy S22 Ultra
  • Samsung Galaxy Z Flip3
  • Samsung Galaxy Z Flip4
  • Samsung Note 20+
  • Samsung Galaxy S21
  • Samsung Galaxy S21+
  • Samsung Galaxy S21+ Ultra
  • Samsung Galaxy Z Fold3
  • Samsung Galaxy Z Fold4
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